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Xbjaee Privacy Policy – Your Data Is Safe With Us

Xbjaee treats the protection of your personal data as its highest priority. This page gives you a clear, honest picture of what data we collect, how we use it, and how we keep it safe.

Last updated: January 1, 2026
xbjaee Privacy Policy
How We Protect Your Privacy
A quick overview of the key highlights of xbjaee's Privacy Policy

Encrypted data storage

All your personal data is stored using industry-standard SSL encryption. No third party can ever access your data.

Your Data Is Never Sold

Xbjaee never sells your personal information to third parties or shares it for marketing purposes. Your privacy matters to us more than business.

You're in Control

You have the right to view, correct, or request deletion of your information at any time. We guarantee a response within 7 business days.

Transparent Cookie Policy

We only use essential and functional cookies. The purpose of each cookie is clearly explained in this policy.

Regular Security Audits

Xbjaee's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed promptly.

Immediate Notification of Data Breaches

If your data is ever compromised, we will notify you by email within 72 hours and take all necessary steps to address the issue.

xbjaee Data Protection
Table of Contents

Introduction

Xbjaee is a trusted online Sports Betting platform for members in Bangladesh. We believe that every member's personal data belongs to them, and protecting that data is our core responsibility.

This Privacy Policy explains what information xbjaee collects, how it is used, who it is shared with, and the steps we take to keep your data safe. This policy applies to both the xbjaee website and mobile app.

By using our platform, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team.

Important: This Privacy Policy applies solely to the xbjaee platform. xbjaee is not responsible for the privacy practices of any third-party websites or services.

What Data We Collect

Xbjaee only collects the data necessary to provide our services. The different categories of data are detailed below:

Data type Example Necessity
Identity-Related Full name, date of birth, national ID number Required for KYC verification
Contact Information Mobile number, email address For Account Verification & Communication
Financial Information BKash/Nagad/Rocket number, transaction history For deposits and withdrawals
Device Information IP address, browser type, operating system For Security & Fraud Prevention
Usage data Betting history, login times, page visits For Service Improvement & Personalization

Optional Information

Some information is optional, such as your preferred sport or favourite team. Providing this is not required to use your account, but it helps us deliver a more personalised experience.

How Information Is Collected

Xbjaee collects data in several ways. The steps below explain exactly when and how your information reaches us:

1
At registration The name, mobile number, email address, and date of birth you provide when creating an account are collected directly.
2
During KYC Verification The copy of your national ID or passport submitted during identity verification is collected and verified.
3
At the time of transaction Payment details are automatically recorded with every deposit and withdrawal.
4
While Using the Platform Pages you visit, time spent on site, and bets placed are collected automatically through cookies and log files.
5
During customer support interactions Conversations via live chat or email are recorded to help us improve the quality of our support.

Purpose of Data Use

Xbjaee uses your data only for specific, transparent, and legitimate purposes. We never use your information for anything unnecessary.

  • Account Management: To create, verify, and maintain your account.
  • Transaction processing: To process deposits and withdrawals successfully.
  • Security Assurance: To detect and prevent fraudulent activity.
  • Service Improvement: To analyze usage patterns and improve the platform experience.
  • Relevant Offers: To send you promotions and bonus offers tailored to your preferences.
  • Legal Compliance: To meet the requirements of government and regulatory authorities.
  • Customer support: To resolve your issues quickly and effectively.
Note: You can opt out of marketing emails and notifications at any time. This will not affect your account or access to our services.

Data Sharing Policy

Xbjaee does not sell your personal data to third parties. However, we may share limited information with specific third parties in certain circumstances:

When data may be shared

  • Payment processors: Payment gateways such as bKash, Nagad, and Rocket receive limited data solely to complete transactions.
  • KYC Verification Partner: Identity-related information is shared with authorized third parties for the purpose of identity verification.
  • Legal Obligations: Data may be disclosed under a court order or government directive.
  • Fraud prevention: If money laundering or fraud is suspected, relevant information may be disclosed to the appropriate authorities.
  • Business acquisition: In the event of a merger or acquisition, your data may be transferred to the new entity — but you will be notified in advance.
Our commitment: Every third party we work with is contractually bound to uphold our privacy standards. We ensure your data is used only for its intended purpose.

Cookie Policy

Cookies are small text files stored on your device. xbjaee uses the following types of cookies:

Cookie Types Purpose Duration
Essential Cookies Maintaining login sessions, security tokens Deleted at end of session
Functional Cookies Remembering language preferences and theme settings 1 Year
Analytics Cookies User behavior analytics, traffic measurement 6 months
Security cookies Fraudulent login detection 30 Days

Cookie controls

You can block or delete cookies from your browser settings. Please note that disabling essential cookies may cause certain features of the platform to stop working correctly.

Data Security Measures

Xbjaee uses industry-leading security measures to protect your information. Our security infrastructure operates on the following levels:

  • 256-bit SSL Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): An added layer of security at login.
  • Firewall Protection: Robust firewalls to prevent unauthorized access.
  • Regular backups: Regular backups are taken to minimize the risk of data loss.
  • Restricted Access: Only authorized personnel have access to your data.
  • Penetration Testing: System audits by external security experts at least twice a year.
Please keep in mind: Never share your password with anyone. xbjaee will never ask for your password over the phone or by email.

Data retention period

Xbjaee does not retain data longer than necessary. Our data retention policy is outlined below:

  • Account information: For the duration of account activity and 5 years after closure (for legal compliance).
  • Transaction records: Minimum 5 years (in compliance with financial regulations).
  • KYC Documents: 3 years after account closure.
  • Support conversations: 2 Years.
  • Cookies & Log Data: Up to 1 year.

After the retention period, data is securely deleted or anonymized so that you can no longer be identified.

Your rights

As an xbjaee member, you have important rights over your personal data:

Right to Access You have the right to know what information we hold about you.
Right to Rectification You can request corrections to inaccurate or incomplete information.
Right to Erasure Under certain circumstances, you may request that your data be deleted.
Right to Erasure You may request that we stop using your data for a specific purpose.
Right to Data Portability You may request an export of your data in a convenient format.
Right to Object You can object to marketing or profiling.
How to Exercise Your Rights: To exercise any of your rights support@xbjaee.com. We aim to respond within 7 business days.

Children's Privacy

Xbjaee is an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18.

Age is verified at registration, and confirmed through identity documents during the KYC process. If we become aware that an account has been created by a minor, it is immediately suspended and all associated data is deleted.

If you believe a minor is using our platform, please notify our support team immediately.

Changes to the Privacy Policy

Xbjaee reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the following means:

  • A notice will be sent to your registered email address.
  • A notification will be shown when you log in to the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.

Previous versions: To view a previous version of our Privacy Policy, please contact our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:

Email support@xbjaee.com
Live Chat Chat with us directly on the platform, 24/7
Response Time Within 7 business days
Language Support available in Bengali and English
Safe & Trusted

Start Betting in a Safe Environment

Your data is fully secure at xbjaee. Create an account today and enjoy the thrill of Sports Betting on our safe platform.

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